Frequently asked questions
Do you handle delivery, setup and takedown?
Yes! We handle everything for you! We charge $1 per mile (Round trip x4) from the location of our facility within Mericopa county. If you are requesting a location outside of our service area, contact us to inquire about service.
All large items requiring professional setup and take down will be setup by a member of our team free of charge!
Setup for tables and chairs is $1 per item setup and $2 per item if they require table/chair covers.
Is there a delivery fee?
We charge $1 per mile (Round trip x4) from the location of our facility within Mericopa county. If you are requesting a location outside of our service area, contact us to inquire about service.
Do you require a deposit?
We require a 25% down payment at time of booking. It IS NOT refundable if you cancel less than 2 weeks prior to event. Remaining balance is due upon delivery.
What is your cancelation policy?
We offer a full refund on deposit if you cancel at least 14 days prior to the event. For cancelations with less than two weeks notice, the deposit IS NOT refundable.
How long are the rentals?
All of our pricing is per day, however you can rent as long as you want! Contact us for possible discounts for longer rentals!
Do you offer after hours pickup/ delivery?
Yes, we are happy to accommodate to your pickup/ delivery needs! Unusual pickup/ delivery times may be subject to a $50 delivery fee.
Do you cater to last minute events?
We prefer that you book at least two weeks in advance, however we might be able to cater to last minute events. Give us a call or email and we can discuss possible acomidations for your event!
Do you offer item pickup?
We do not offer item pickup at this time, all rentals must be delivered by a member of our team.
Do you offer on site surveys and consultations pre-event?
Yes. We can schedule an on-site consultation for a $70 fee per site visit. If we visit and the event is canceled, the $70 is NON-REFUNDABLE. We can do a virtual consultation first to decide if we will need to see the site prior to event.